We have developed this policy to extend our commitment to higher customer satisfaction and to provide our customers with one of the best after-sale services in this industry.
For logistics issues, if you still not recieve your items more than estimated delivery time , pls contact us. Thank you for your cooperation and understanding.
If you received damaged items pls let us know. Generally speaking, we will deal with this issue ASAP.
The full details of our return policies are listed here below:
If you received damaged items, please send some photos and a description of the problem to our Customer Service. We will send you a replacement or we will issue a full refund once the nature of the problem has been identified.
Received The Wrong Item
If you received the wrong item(s), you can:
1. Exchange it for a new correct one.
2. Return it for a full refund.
Please contact our customer service and send us the details about the wrong items after delivery.
PS.: all returned items must be in brand-new conditions, unused, unwashed and with original tags and packaging.